Turbo Clean

BEWERE!!! On 12-12-22 I hired this company to clean and deodorize my vents. I found them on Google and chose them because they are rated 4.9 stars. But after the scam occurred I went back and realized most of the comments was for carpet cleaning.I have 15 vents in my home at $25 per vent plus $99 for the clothes dryer vent. Two guys arrived at 2:38 pm Counted the Vents and went over pricing. We agreed on pricing and they started the job at 2:51 pm. I left at 3:08 pm to pick up my kids from school and get 3 filters because they didn't provide filters. I returned home at 3:42 pm and the guy told me "we're almost done we have two vents left" The job was done at 4:08 pm. So 1 hour and 17 min to clean 15 vents and a dryer. I blame this on myself because I had called multiple companies for the job and most of the companies didn't have any opening this week. One of the companies warned me about scams. She told me any reputable company wouldn't be able to come today which is what I required. She also warned me that legit companies for a house my size is 3 to 4 hour job. I let the guy know that I felt scammed and he responded that " if I didn't know what I was doing I wouldn't have 4.9 stars. I wasn't in the mood to argue about it. So I paid the gentleman and took it as a $467 learning lesson. But if you get a chance to read this save yourself this expensive lesson and go elsewhere.

I have been using Turbo Clean for several years for both my business and home. We have always received good service with them always arriving on schedule and doing a great job. I recently had Anthony clean my home carpets and he was exceptional. Anthony and his assistant took great care in making sure that everything was done to perfection. I have never had a technician be so conscientious in my home. I highly recommend Turbo Clean.

They didn't show up at the time we had scheduled. I called them after waiting around for hours for them to get there. Chris said there was a misunderstanding he said the next day he would come with another guy that will help him. He arrived by himself he took over 5hours to clean my carpet tile and grout . The machine that was in the company's van was super loud . I did not like the my grout was cleaned in some areas and in others it wasn't. I was not happy that I have a brand new house and baseboards and staircase were damaged when the cleaning took place. I contacted Chris the guy that cleaned my carpet and tile and I told him about the damage he had done on my staircase and baseboards. He apologized and said they would get it fixed right away. He has made up up every excuse in the books for him not to come and fix the damage. It has been almost three weeks and still can't get him to come fix the damage. I will not be hiring this company again!!!

We just recently purchased a home. The previous owners had 5 dogs so you can imagine the nightmare this probably is for any carpet cleaning company. Ben & Jason were very professional and got me an amazing deal on the deep cleaning service. Jason did an amazing job on our carpet and I can't begin to explain the appreciation I have for their work. I will definitely be recommending them to my family and friends and will be using them for all my future carpet services.